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‘We Just Couldn’t Keep Up With the Volume’ - Southwest Airlines’ chief executive, Bob Jordan, said frigid temperatures and mistakes by... - https://www.nytimes.com/2023/01/13/business/southwest-airlines-bob-jordan-corner-office.html #aviationaccidentssafetyanddisasters #southwestairlinescompany #computersandtheinternet #delays(transportation) #generalelectriccompany #airlinesandairplanes #customerrelations #oliverwymangroup #stocksandbonds #roberte.jordan #unitedstates #christmas
www.nytimes.comBob Jordan, Southwest Airlines’ CEO, on What Went Wrong